77fd's Privacy Policy

1 General Overview

77fd ("we", "us", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") explains what kinds of information we collect about you when you use our website 77fd.cam, how that information is used, who it may be shared with, and what measures we take to protect your information.

By using our services, you will be considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2 Personal Information Provided Directly

During account registration and use of the service, you voluntarily provide us with the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number (for bKash, Nagad, Rocket, Upay transactions)
• Bank account details (for bank transfers)
• National ID card or passport details for identity verification
• Address and residential information

3 Automatically Collected Information

When you use the 77fd platform, our systems may automatically collect the following information:

• IP address and geographical location information
• Browser type, version, and operating system information
• Pages visited and usage patterns
• Connection time and date
• Device identification information
• Referral URL and exit page information

4 Transaction and Gaming Information

As a normal part of operating the service, we store the following information:

• Deposit and withdrawal history and amounts
• Game play history and results
• Bonus claims and wagering activity
• Records of communication with customer support
• Account activity logs

5 Service Operation and Improvement

77fd uses collected information for the following purposes:

• Account creation, verification, and management
• Processing financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• Player age verification (service available only to those aged 21 and above)
• Providing customer support — via 24/7 live chat in Bengali
• Improving service quality and adding new features
• Identifying and resolving technical issues

6 Security and Compliance

Your information is also used for the following security purposes:

• Fraud detection and prevention
• Anti-money laundering (AML) and Know Your Customer (KYC) processes
• Preventing unauthorized access to accounts
• Implementing responsible gaming policies
• Meeting legal and regulatory obligations

7 Communication and Promotion

Subject to your consent, we may contact you for the following purposes:

• Important service notifications and updates
• Account security alerts
• Promotional offers and bonus information (only with your consent)
• Transaction confirmation messages

You can opt out of promotional communications at any time by contacting us via live chat or email.

8 Sharing Information with Third Parties

77fd never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

• Payment processors: Services such as bKash, Nagad, Rocket, Upay, and bank transfer receive the information necessary to complete transactions.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe use minimal information to deliver secure gaming services.
• Identity verification services: Identity information may be sent to trusted verification services as part of the KYC process.
• Legal authorities: Information may be disclosed to the relevant authorities in response to a legal order or valid request.

9 International Data Transfers

Due to the nature of our services, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that appropriate data protection measures are maintained and that the information remains secure in accordance with international standards.

10 Technical Security

77fd applies industry-standard technical measures to protect your personal information:

• All data transfers secured through SSL/TLS encryption technology
• Database-level encryption and access controls
• Regular security audits and risk assessments
• Firewall and intrusion detection systems
• Two-Factor Authentication facility

11 Administrative Security

In addition to technical measures, we also ensure administrative security:

• Only authorized personnel have access to your information
• Regular staff training on data privacy
• Maintenance and review of data access logs
• Rapid response plan in the event of a data breach

12 Retention Policy

We retain your information only for as long as necessary to provide the service or to meet legal obligations:

• Account information: For as long as the account is active and for a specified period after closure
• Financial transaction records: For the period required by law
• Customer support records: For a reasonable period to improve service quality
• KYC/AML verification data: For the period required by regulatory obligations

Once the specified retention period ends, information is securely deleted or anonymized.

13 Right of Access and Correction

As a user of 77fd, you have the following rights:

• Right of access: The right to request information about what data we hold about you
• Right of correction: The right to request correction of inaccurate or incomplete information
• Right of deletion: The right to request deletion of your information in certain circumstances
• Right to restrict processing: The right to request restriction of data processing in certain circumstances
• Right to complain: The right to file a complaint with the relevant authority in the event of a data protection breach

14 Request Processing

Upon receiving any information-related request, we will verify your identity appropriately and respond within a reasonable time. In some cases, it may not be possible to fulfill all requests due to legal obligations or legitimate business reasons — in such cases, we will explain why.

15 Use of Cookies

The 77fd website uses cookies and similar technologies. Cookies are small text files stored on your device that improve website functionality.

Types of cookies we use:

• Essential cookies: Required for login sessions, security, and core functionality
• Functional cookies: To remember your preferences and settings
• Analytics cookies: To understand and improve use of the service

You can control cookies by changing your browser settings, though this may limit some features of the service.

16 Age Limit and Child Protection

77fd's services are for those aged 21 and above only. We do not intentionally collect any personal information from individuals under the age of 21.

If we are informed that a minor has created an account or provided information, we will immediately close that account and delete the associated information.

17 Updates and Notifications

77fd reserves the right to update this privacy policy at any time. The policy may be updated due to changes in the service, legal requirements, or changes in our operations.

For significant changes, we will notify you in the following ways:

• Display notifications on the website
• Send a message to the registered email address
• Change the "Last Updated" date at the top of this page

If you continue using the service after an update, you will be considered to have accepted the new policy. Therefore, it is recommended that you visit this page regularly.

18 Data Protection Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week
• Email: [email protected]

We will do our best to respond to your request as quickly and helpfully as possible. For serious privacy-related complaints, we respond on a priority basis.